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Connect Your Agent

Pick a channel and Sired will walk you through it one step at a time.

Fastest path

Your agent already works in the web chat. If you want the simplest external setup, start with Telegram.

Discord takes a few more screens. SMS is mainly for platform admins and usually needs your Sired team or Twilio/Vonage account setup.

Setup Wizard

Choose the channel you want, then follow the next button until you have everything ready.

Easiest Needs: one bot token
Telegram

Step 1 of 3

    If you get stuck

    Do one step at a time. Do not worry about the whole setup at once.

    What Sired handles

    Once you paste the right token or app details into Sired, Sired handles the webhook side for you where supported.

    Best first try

    Telegram is the least technical setup today. Start there if you want the quickest win.

    Detailed Reference

    Telegram Recommended first

    Add your agent to Telegram so users can message the bot.

    1. Open @BotFather and send /newbot.
    2. Choose a bot name and username, then copy the bot token it gives you.
    3. Paste that token into Sired's Telegram connect form. Sired can handle the webhook setup for you there.

    If you need to set the webhook yourself, use: https://api.telegram.org/botYOUR_TOKEN/setWebhook?url=...

    Discord Ready

    Add your agent to a Discord server so users can chat via the /chat command.

    1. Create a Discord Application.
    2. Add a Bot and copy the Application ID and Bot Token.
    3. Set Interaction URL to: https://sired.onrender.com/api/discord/webhook
    4. Invite the bot to your server using OAuth2 URL Generator with bot and applications.commands.

    Users type: /chat message: Your question here

    SMS Admin setup

    SMS is configured at the platform level. Sired needs one Twilio or Vonage number. When users text that number, Sired responds.

    For platform admins: Add VONAGE_* or TWILIO_* env vars, then set the inbound webhook to https://sired.onrender.com/api/sms/inbound.

    If you need your own SMS number for your agent, contact support. Per-agent routing is still being improved.

    Your agent is always available in the web chat. No extra setup needed.